Clear And Kind Conversations
Reset in five minutes, then say the hard thing well.
Overview
Walk into hard conversations calm and prepared. We’ll use a five‑minute centring reset, a simple prep tool, and kind-but‑clear language that lands. You’ll practise responding when things get defensive and know exactly how to follow up.
Curriculum
- Module 1: Why we avoid hard conversations. Name the costs of avoidance and what’s really getting in the way.
- Module 2: The centring ritual. A short, reliable reset you can use before any high‑stakes discussion.
- Module 3: IFP prep (Issue‑Feeling‑Purpose). Separate facts from feelings from what you want — fast.
- Module 4: Handling defensiveness. Use three redirect scripts that lower heat and keep you on message.
- Module 5: After the conversation. Follow up well. Capture agreements, next steps and tone.
- Module 6: Make it a habit. Shrink the fear by making practice small and regular.
Who This Is For
- Managers dreading difficult conversations
- Leaders who want clarity without harm
- Anyone who avoids conflict and pays the price
What You'll Achieve
- A five‑minute prep you can trust
- Language that is clear and kind under pressure
- A way to learn from every conversation
What You'll Walk Away With
- A personal centring ritual
- IFP prep template and redirect scripts
- A follow‑up checklist
Frequently Asked Questions
All bookings and sign-ups are subject to our Terms and Conditions.
- Available now
- Any time
- 25 spots remaining
- Online
- Self-paced Course
- Short lessons and demos
- Downloadable templates and scripts
- A quick self‑review checklist

George Perrin MBE
George Perrin MBE equips cultural leaders with calm, practical tools to prepare, communicate, and follow up difficult conversations with clarity and care.
Success Stories from Our Community
Hear from creative professionals who have transformed their careers by working with George.

"I appreciate that George adapted his approach to my needs, making the process highly effective."
Rowan Sawday
Creative Professional

"Guided me to a clear, actionable plan, turning stress into focused progress."
Lisle Turner
Director & Producer

"George held a space for me to unpack, reflect and unravel my thoughts all the time asking the right questions to help me find my own solutions."
Fiona Lambert Hon ARAM
Director of Participation/Deputy CEO, City of London Sinfonia
