Manage Your People

Make the move from "doing the job" to creating outcomes through others — with a simple 360° approach to managing direct reports, peers, your manager and yourself

• Mindset: Move from delivery to overseeing (clarity, expectations, follow‑through)
• Relationships: Reset the key working relationships around you — your team, peers, and your manager — so decisions and ownership are clear
• Habits: Boundaries, 1:1s, delegation (stewardship not dumping), and a RACI‑lite approach for meetings

1. First‑time managers and team leads in arts and cultural organisations
2. Producers, general managers, heads of department, and project leads stepping into line management
3. Brilliant deliverers who suddenly have responsibility for people, not just tasks

• More clarity and less firefighting
• Stronger 360° working relationships (downwards, sideways, upwards & inwards)
• A repeatable management practice that reduces stress for you and your team

• A "manager job" role sentence you can use to prioritise and delegate
• A 5‑bullet "Working With Me" brief (including managing up)
• A simple 1:1 agenda and delegation brief you can reuse
• A meeting close‑out structure: actions, owners, dates